Privacy policy
At Iconic Candy (“we,” “our,” or “us”), your privacy matters. Whether you’re just browsing or buying your favorite throwback treat, we’re committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. What Information We Collect
We collect the following types of personal information:
Information you provide directly:
-
Name, email address, phone number
-
Shipping and billing addresses
-
Payment details (processed securely by third-party providers like Shopify and our payment processors)
-
Account login details (if you create an account)
-
Messages sent to our customer service team
Information collected automatically:
-
IP address and browser/device type
-
Pages visited, time on site, and navigation behavior
-
Cookies, pixels, and other tracking technologies (more below)
Information from third parties:
-
Shopify (our ecommerce platform)
-
Payment and shipping providers
-
Marketing and analytics partners
2. How We Use Your Information
We use your information to:
-
Process and ship your orders
-
Communicate with you about purchases or account updates
-
Improve our site’s functionality, performance, and user experience
-
Send marketing emails and product updates (you can opt out anytime)
-
Detect, investigate, or prevent fraud and abuse
-
Comply with legal, regulatory, or contractual obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Operate and enhance our website
-
Remember your preferences
-
Analyze traffic and usage patterns
-
Deliver personalized ads and content
You can manage your cookie preferences through your browser settings. To learn more about Shopify’s cookies, visit the Shopify Cookie Policy.
We respect Global Privacy Control (GPC) signals where legally required, which automatically opt you out of tracking where applicable.
4. How We Share Your Information
We may share your personal information with trusted third parties, including:
-
Service Providers (e.g., payment processors, shipping carriers, customer support)
-
Marketing & Analytics Partners (only if you’ve consented, as required)
-
Legal Authorities or Regulators (if required by law or to enforce our terms)
-
Business Successors (in the event of a merger, acquisition, or sale)
We do not sell your sensitive personal information and do not knowingly sell or share data of individuals under 16 years of age.
5. Your Privacy Rights
Depending on your location (e.g., California, Europe), you may have the right to:
-
Access or delete your personal information
-
Correct inaccurate data
-
Opt out of the sale or sharing of your data
-
Withdraw consent to marketing or tracking
-
Request data portability
-
Appeal a denied request
To exercise your rights, email contact@iconiccandy.com. We’ll respond as required by law.
6. Data Security & Retention
We implement industry-standard measures to safeguard your information, including encryption and secure server protocols. While no system is 100% foolproof, we’re committed to protecting your data.
We retain your information only for as long as needed for business, legal, or regulatory reasons.
7. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from them. If you believe we’ve collected data from a child, please contact us so we can remove it.
8. International Visitors
If you're accessing our site from outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries. We use standard contractual clauses and other safeguards where required by law.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date” at the top. We encourage you to check this page regularly.
10. Contact Us
Still have questions? Want to exercise your rights or just say hi? Email us at 📧 contact@iconiccandy.com